Effective Date: [12/03/2025]
At Digistore.asia, we strive to provide high-quality digital products. Since our products are digital and instantly accessible after purchase, we have a strict no refund policy under most circumstances. However, we do offer refunds in specific cases, as outlined below.
1. Eligibility for Refund
We only provide refunds under the following conditions:
✅ Duplicate Purchase – If you accidentally purchase the same product twice, we will refund the duplicate transaction.
✅ Corrupt or Unusable File – If the file is damaged or does not work as described, and we are unable to provide a working replacement.
✅ Wrong Product Delivered – If you receive a different product than what you ordered.
2. Non-Refundable Cases
❌ Change of Mind – We do not provide refunds if you simply change your mind after purchase.
❌ Incorrect Product Choice – Ensure you read the product details before purchasing.
❌ Download Issues – If you have trouble downloading the product, contact our support team for assistance. Refunds will not be issued for user-related technical problems.
3. How to Request a Refund
If you meet the eligibility criteria, follow these steps:
1️⃣ Email us at [Your Email] with your order details.
2️⃣ Provide proof (e.g., screenshot of the issue or duplicate charge).
3️⃣ Our team will review your request within [1-3] business days and process the refund if eligible.
4. Refund Processing Time
✔️ Approved refunds will be processed within [1-3] business days.
✔️ The amount will be credited to the original payment method.
5. Contact Us
If you have any concerns about your purchase, feel free to reach out:
📧 Email: [pradeep07qq@gmail.com]
By purchasing from Digistore.asia, you agree to this Refund Policy.